FAQ

 

Frequently Asked Questions! If there are any questions not covered here, please don't hesitate to contact us!

 

How much is shipping?

Please check the postage calculators at the top of each listing - if you have any troubles please don't hesitate to contact us for assistance!

 

Is there a discount if I purchase more than one item?

YES! Please add items to cart to calculate discounted postage rates for your order! (discount calculated on lower postage cost items shipped together to the same address.)

 

Can you deliver to a PO Box?

Except for items marked "Bulky" all other items can indeed be delivered to a PO Box! (Chicken coops are a little large to fit!)

 

Ordering

Please check the postage calculators at the top of each listing - if you have any troubles please don't hesitate to contact us for assistance!

 

How do you ship items?

All our orders are shipped via Australia Post (www.auspost.com.au) or TOLL IPEC (www.tollipec.com.au)

 

How long will it take before my order ships?

Orders are shipped out daily - any purchases completed before 1pm are shipped out on the same day (Monday – Friday only).

 

Can I pick up my order?

YES! We offer FREE pickup for all purchases! We are in the Knox/Scoresby area (5 minutes from the Melbourne Eastlink) and are usually available 7 days a week by appointment. Please use the booking form here to book a time (20 second process we promise!) or give us a call on 0401 230 039 - we are open 7 days - but if you call before hand, we can make sure someone is available to give you a hand!

 

Can I pick up my order?

YES! We offer FREE pickup for all purchases! We are in the Knox/Scoresby area (5 minutes from the Melbourne Eastlink) and are usually available 7 days a week by appointment. Please use the booking form here to book a time (20 second process we promise!) or give us a call on 0401 230 039 - we are open 7 days - but if you call before hand, we can make sure someone is available to give you a hand!

 

Can I pick up my order?

YES! We offer FREE pickup for all purchases! We are in the Knox/Scoresby area (5 minutes from the Melbourne Eastlink) and are usually available 7 days a week by appointment. Please use the booking form here to book a time (20 second process we promise!) or give us a call on 0401 230 039 - we are open 7 days - but if you call before hand, we can make sure someone is available to give you a hand!

 

What are your delivery times?

Deliveries are made Monday to Friday, 9am - 5pm. Please note that we cannot schedule deliveries with our drivers, as we cannot control freight once it has left our premises.

If you are not home, by default our orders are given permission to be left safely on your property. This is to save you a trip to the depot, and having to wait around for a delivery! If you have any problems with this, please let us know!

If you have a question about any of our delivery services or options, please contact us!